Refund Policy: If you recieve a damaged product please email [email protected] with a photo of the error and your order number.
Exchange Policy: Exchanges can be made if your itme has noticeable damage/error that was made by the factory. Please Remember that no p[in is perfect and no pin is the same as these are hand painted. If an exchange agreement is made, RomanNpins will not ship the new item until the origional has been received. RomanNpins is not responsible for the lost or stolen mail.
Please email [email protected] for any exchange related questions.